Privacy Policy

Last updated: August 25, 2026

Valor Fleet Services ("we," "us," or "our") operates valorfleetservices.com and provides towing, recovery, and fleet services through our family of companies, including Aaron's Towing, Windsor Towing, Al's Towing & Storage, Vinny's Towing & Recovery, Brown & Son, Dominion Towing, Henry's Wrecker Service, The Truck Shop, and Road Runner Wrecker Service. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect information you provide directly to us, including your name, phone number, email address, vehicle information, and service location, when you request service, contact us, or communicate with our dispatch teams.

How We Use Your Information

We use your information to provide and coordinate towing and fleet services, to communicate with you about service requests and dispatch updates, to respond to your inquiries, and to meet our legal and insurance obligations.

Text Messaging (SMS)

Mobile contact information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Any privacy policy section discussing information sharing excludes mobile opt-in data and consent. Customers may reply STOP at any time to unsubscribe or HELP for further assistance. Message frequency varies. Message and data rates may apply.

For full details about our text messaging program, please see our SMS Terms and Conditions.

Information Sharing

We do not sell your personal information. We may share information with service providers who assist our operations (such as payment processors and communications providers), with law enforcement or government agencies when required by law, and with insurance companies as necessary to complete a service. As stated above, this section does not apply to mobile opt-in data and SMS consent, which are never shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Valor Fleet Services, Leesburg, VA
Phone: 571-591-2687
Email: hannahbowen@valor-fleet.com